Privacy Policy

Effective Date: April 3, 2026  |  Last Updated: April 3, 2026

1. Introduction and Who We Are

Welcome to modspizz.click ("we," "us," "our," or "the Company"). We operate as a food service business in the United States, providing customers with online ordering, delivery coordination, and related culinary services through our digital platform located at modspizz.click.

We are deeply committed to protecting the privacy of every individual who interacts with our website and services. This Privacy Policy has been developed in compliance with applicable United States federal and state privacy laws, including but not limited to:

  • The California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA)
  • The Federal Trade Commission Act (FTC Act) governing unfair or deceptive trade practices
  • The Children's Online Privacy Protection Act (COPPA)
  • The CAN-SPAM Act governing electronic marketing communications
  • The Computer Fraud and Abuse Act (CFAA)

Our contact information for all privacy-related matters is as follows:

Company Name modspizz.click
Email Address [email protected]
Website modspizz.click

2. Information We Collect

We collect various categories of information to provide you with the best possible food ordering and delivery experience. The types of data we collect are described in detail below.

2.1 Personal Identification Information

When you create an account, place an order, subscribe to our newsletter, or contact us for support, we may collect personal identification information, including:

  • Full name — first and last name used for order placement and delivery
  • Email address — for account registration, order confirmations, and marketing communications
  • Phone number — for delivery coordination and customer service purposes
  • Billing and shipping address — to facilitate food delivery and process payments
  • Date of birth — for age verification and promotional eligibility
  • Username and password — for account security and authentication

2.2 Payment and Financial Information

To process transactions on our platform, we collect certain financial data. Please note that we do not store complete credit card numbers or bank account details on our servers. Payment processing is handled by PCI-DSS compliant third-party processors. However, we may collect and retain:

  • Last four digits of payment cards
  • Billing address associated with payment methods
  • Transaction history and order records
  • Refund and chargeback information

2.3 Usage Data and Behavioral Information

When you browse and interact with our website, we automatically collect certain usage data that helps us understand how visitors use our platform:

  • Pages visited and time spent on each page
  • Links and buttons clicked
  • Search queries entered on our platform
  • Menu items viewed, added to cart, or purchased
  • Frequency and duration of visits
  • Referral URLs (the web page that directed you to our site)
  • Exit pages and navigation patterns

2.4 Device and Technical Information

We automatically collect technical information from your device when you access our website, including:

  • IP address — for geolocation, fraud prevention, and security
  • Browser type and version — to optimize your experience
  • Operating system — for compatibility purposes
  • Device identifiers — including mobile advertising IDs where applicable
  • Screen resolution and display settings
  • Time zone and language preferences
  • Cookie identifiers and session tokens

2.5 Location Data

As a food delivery service, location information is particularly important to our operations. We may collect:

  • Delivery address provided during checkout
  • Approximate geographic location derived from your IP address
  • Precise geolocation data (only with your explicit consent via browser permission)

2.6 Communications and Feedback

When you contact us, provide reviews, or participate in surveys, we collect:

  • Content of messages sent via email or contact forms
  • Customer service interaction records
  • Food reviews and ratings
  • Survey responses and feedback submissions
  • Social media interactions where you tag or mention us

2.7 Information from Third Parties

We may receive information about you from external sources, including:

  • Social media platforms (if you choose to log in or connect your account)
  • Third-party delivery partners and logistics providers
  • Payment processors and fraud detection services
  • Marketing partners and advertising networks
  • Publicly available sources and data enrichment providers

3. How We Use Your Information

We use the personal information we collect for legitimate business purposes. The specific uses are outlined below, along with the legal basis for each category of processing under applicable U.S. law.

3.1 Service Provision and Order Fulfillment

The primary reason we collect your data is to provide the food services you request. This includes:

  • Processing and fulfilling your food orders
  • Coordinating delivery logistics and communicating delivery status
  • Managing your customer account and order history
  • Processing payments and issuing refunds when applicable
  • Responding to your inquiries, complaints, and support requests
  • Sending order confirmations, receipts, and important service notifications

3.2 Platform Improvement and Analytics

We use aggregated and anonymized data to improve our food offerings, website functionality, and overall customer experience:

  • Analyzing ordering patterns to improve menu offerings and pricing
  • Conducting A/B testing to optimize website design and user flows
  • Identifying and resolving technical errors or performance issues
  • Generating internal reports and business intelligence dashboards
  • Developing new features and service enhancements

3.3 Marketing and Promotional Communications

With your consent (or where otherwise permitted by law), we may use your information to:

  • Send promotional emails, newsletters, and special offers
  • Deliver personalized food recommendations based on your order history
  • Notify you about seasonal promotions, new menu items, and loyalty rewards
  • Serve targeted advertisements on our platform and third-party websites
  • Conduct customer satisfaction surveys and market research

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email, or by contacting us at [email protected]. Note that even after opting out of marketing, you will still receive transactional communications related to your orders.

3.4 Legal Compliance and Safety

We may process your personal information as required by law or to protect our legitimate interests:

  • Complying with applicable federal and state laws and regulations
  • Responding to lawful requests from law enforcement and government authorities
  • Preventing, detecting, and investigating fraud, identity theft, and other illegal activities
  • Enforcing our Terms of Service and other contractual agreements
  • Protecting the rights, property, and safety of our company, employees, and customers

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently, to remember your preferences, and to provide analytical data to website owners. We use cookies and similar tracking technologies including web beacons, pixel tags, and local storage objects.

4.2 Types of Cookies We Use

Cookie Type Purpose Duration
Strictly Necessary Essential for website functionality, shopping cart, and account login Session
Functional Remember your preferences such as delivery address and food preferences Up to 1 year
Analytics Track website usage patterns to help us improve our service (e.g., Google Analytics) Up to 2 years
Marketing Deliver personalized advertisements and measure campaign effectiveness Up to 2 years

4.3 Managing Your Cookie Preferences

You can manage your cookie preferences at any time by:

Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders or access your account.

5. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we do share your data with trusted partners and service providers under specific circumstances as described below.

5.1 Service Providers and Business Partners

We engage third-party companies to help us operate our business and deliver services to you. These parties are contractually obligated to use your data only for the purposes we specify and to maintain appropriate security standards. Categories of service providers include:

  • Payment processors — to securely handle credit card transactions and fraud prevention
  • Delivery logistics partners — to coordinate food delivery to your address
  • Cloud hosting and infrastructure providers — to store and process data securely
  • Email marketing platforms — to send order confirmations and promotional emails
  • Analytics providers — including Google Analytics, to understand website usage
  • Customer support platforms — to manage and respond to your inquiries
  • Cybersecurity and fraud detection services — to protect our platform and users

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information when required by law or when we believe in good faith that disclosure is necessary to:

  • Comply with a legal obligation, court order, or valid subpoena
  • Respond to requests from federal, state, or local government agencies
  • Protect against legal liability or defend against legal claims
  • Investigate suspected fraud, abuse, or violations of our Terms of Service
  • Protect the safety of our users, employees, or the general public

5.3 Business Transfers

If our company is involved in a merger, acquisition, asset sale, reorganization, or other business transaction, your personal information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy, where required by law.

5.4 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified data with third parties, including business partners, research organizations, and the public, for analytical and research purposes. Such data cannot reasonably be used to identify any individual person.

6. Data Security

Protecting your personal information is a top priority. We implement a comprehensive set of technical, administrative, and physical security measures to safeguard your data from unauthorized access, disclosure, alteration, and destruction.

6.1 Technical Security Measures

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard Transport Layer Security (TLS) protocols
  • Data Encryption at Rest: Sensitive stored data is encrypted using AES-256 encryption
  • Secure Password Hashing: User passwords are never stored in plain text and are protected using bcrypt hashing algorithms
  • Firewalls and Intrusion Detection: We maintain robust network security infrastructure including firewalls and real-time threat monitoring
  • Regular Security Audits: We conduct periodic vulnerability assessments and penetration testing
  • Multi-Factor Authentication: Administrative access to our systems requires multi-factor authentication

6.2 Administrative and Organizational Measures

  • Access to personal data is restricted to authorized employees with a legitimate need
  • All staff members who handle personal data receive regular privacy and security training
  • We maintain documented data protection policies and incident response procedures
  • Third-party vendors are vetted for security compliance before being engaged

6.3 Limitation of Liability

7. Your Privacy Rights

Depending on where you reside in the United States, you may have certain rights with respect to your personal information. We honor these rights and have established processes to help you exercise them.

7.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

  • Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of collection, the business or commercial purposes for collection, and the categories of third parties with whom we share your information.
  • Right to Delete: You have the right to request deletion of personal information we have collected about you, subject to certain exceptions.
  • Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
  • Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes. We do not sell your personal information as traditionally defined.
  • Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to purposes strictly necessary to provide you with services.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights by denying services, charging different prices, or providing a different level of quality.

7.2 General Privacy Rights Available to All U.S. Users

  • Right of Access: Request a copy of the personal information we hold about you
  • Right to Correction: Request correction of inaccurate or incomplete information
  • Right to Deletion: Request erasure of your personal data where there is no compelling reason for its continued processing
  • Right to Data Portability: Request that we provide your data in a structured, commonly used, machine-readable format
  • Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing
  • Right to Opt Out of Marketing: Unsubscribe from promotional communications at any time

7.3 How to Submit a Privacy Request

To exercise any of your privacy rights, please contact us using the following methods:

We will acknowledge your request within 10 business days and respond fully within 45 calendar days. We may need to verify your identity before processing your request and may request additional information for this purpose. If we require an extension of time, we will notify you within the initial 45-day period.

7.4 Authorized Agents

California residents may designate an authorized agent to make privacy requests on their behalf. To do so, you must provide the authorized agent with written permission and verify your own identity with us directly. We reserve the right to deny requests from agents who cannot demonstrate proper authorization.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. The retention periods we apply vary based on the type of data and the purpose of processing.

Data Category Retention Period Reason
Account information Duration of account + 3 years after closure Account management and legal compliance
Order and transaction records 7 years Tax, accounting, and legal requirements
Payment information (partial) 5 years Fraud prevention and financial regulations
Customer communications 3 years Dispute resolution and service improvement
Analytics and usage data 2 years Business analytics and performance monitoring
Marketing preferences Until opt-out + 1 year Compliance with opt-out requests
Cookie data As specified in cookie settings (up to 2 years) Personalization and analytics

Upon expiration of the applicable retention period, we will securely delete or anonymize your personal information in accordance with our data destruction procedures, unless we are required by law to retain it for longer.

9. Children's Privacy

We are committed to complying with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under the age of 13 without verifiable parental consent. As our services extend this protection to individuals under 18, we apply an enhanced standard of care.

If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected]. We will take prompt steps to:

  • Investigate the matter thoroughly
  • Delete the minor's personal information from our systems
  • Close any account associated with the minor
  • Notify you of the actions taken

We do not knowingly direct marketing communications toward children, and we do not use children's personal information for any commercial purpose. If we discover that we have inadvertently collected information from a child under 18, we will delete such information as quickly as possible.

10. International Data Transfers

We are a United States-based food service company and primarily process data within the United States. However, some of our third-party service providers may be located in, or operate servers in, countries outside the United States.

When your personal information is transferred internationally, we take appropriate safeguards to ensure that your data receives an adequate level of protection regardless of where it is processed. These safeguards may include:

  • Contractual obligations on recipient organizations that mirror our own security standards
  • Verification that recipient countries have adequate data protection laws
  • Binding corporate rules for transfers within corporate group structures
  • Standard contractual clauses approved by relevant data protection authorities

By using our website and services, you acknowledge and consent to the transfer of your personal information to the United States and potentially to other countries, and you understand that the data protection laws of these countries may differ from those in your country of residence.

If you have questions about the specific safeguards in place for international transfers of your data, please contact us at [email protected].

11. Do Not Track Signals

Some browsers transmit "Do Not Track" (DNT) signals to websites. Because there is currently no established standard for how companies should respond to DNT signals, our website does not currently respond to DNT signals. However, you may manage your tracking preferences through our cookie consent tools as described in Section 4 of this policy.

We continue to monitor developments in this area and will update our practices accordingly as industry-wide standards are established.

12. Third-Party Links and Embedded Content

Our website may contain links to third-party websites, social media platforms, and embedded content (such as videos or maps) operated by parties other than us. We have no control over the content, privacy policies, or practices of these third-party sites. We strongly encourage you to review the privacy policies of any external websites you visit.

The inclusion of a link to a third-party website does not constitute our endorsement of that site or its privacy practices. We are not responsible for the data collection, use, or security practices of any third-party site linked from our platform.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or data processing activities. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Post a prominent notice on our website homepage
  • Send an email notification to registered users (where required by law or where changes significantly affect user rights)

Your continued use of our website and services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

For significant changes affecting your rights or how we handle sensitive information, we will seek fresh consent where required by applicable law.

14. Filing Complaints with Data Protection Authorities

We take all privacy concerns seriously and are committed to resolving complaints promptly and fairly. If you have a privacy-related concern, we encourage you to contact us first so we have the opportunity to address the issue directly:

Email: [email protected]

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant regulatory authority. In the United States, the following authorities oversee privacy and consumer protection matters:

14.1 Federal Trade Commission (FTC)

The FTC is the primary federal agency responsible for consumer protection and enforcement of privacy-related regulations under the FTC Act. You may file a complaint with the FTC at:

  • Website: reportfraud.ftc.gov
  • Phone: 1-877-FTC-HELP (1-877-382-4357)
  • Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

14.2 California Privacy Protection Agency (CPPA)

If you are a California resident, you may file a complaint regarding violations of the CCPA/CPRA with the California Privacy Protection Agency:

  • Website: cppa.ca.gov
  • Address: California Privacy Protection Agency, 2101 Arena Boulevard, Sacramento, CA 95834

14.3 California Attorney General

California residents may also file privacy-related complaints with the California Attorney General's Office:

14.4 State Attorney General Offices

Residents of other U.S. states with dedicated privacy laws (including but not limited to Virginia, Colorado, Connecticut, Utah, and Texas) may file complaints with their respective state Attorney General offices. You can find contact information for your state's Attorney General at the National Association of Attorneys General website: naag.org.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our data handling practices, please do not hesitate to reach out to us. We are committed to addressing your concerns promptly, professionally, and transparently.

Company Name modspizz.click
Email Address [email protected]
Website modspizz.click
Subject Line for Privacy Requests Privacy Policy Inquiry / Privacy Rights Request

Our privacy team strives to respond to all inquiries within 10 business days. For formal privacy rights requests under the CCPA or other applicable state laws, we will provide a substantive response within the legally required timeframes.